We're Not in Kansas Anymore - Personal Jurisdiction and Getting Sued Far From Home Base

Now that pretty much anyone can set up a web-based business, even the smallest business can, and probably will, have customers in states other than that company's home base.  In addition to having to worry about when there's enough interaction with customers in a state to mean your business really needs to register with the Secretary of State as a "foreign" entity, there's always the possibility of being sued in some distant state by an unhappy customer/client.

Maybe you thought they'd have to come to Ohio to file a lawsuit against you.  Wrong.  Courts routinely can and do "exercise jurisdiction" over nonresident defendants they deem to have had sufficient connection with the states and its residents that it is not unfair to require them to defend an action in that State.  Thus, If a court decides your company has "minimum contacts" with the particular state your unhappy customer chose to file a lawsuit in, that state is where you have to go to defend the legal action, even if it's a long way from home for you.  See World-Wide Volkswagen v. Woodson, 444 U.S. 286 (1980); Int'l Shoe Co. v. Washington, 326 U.S. 310 (1945)

It all starts with the state's "long arm" (yes, that IS what it's really called) jurisdiction statute.  Ohio's long arm statute is found in Ohio Rev. Code 2307.382.  Among other circumstances justifying the exercise of jurisdiction  over a defendant in a state far from its home base is "transacting any business in the state."  Ohio courts, as do courts in many other states, interpret "transacting business" rather broadly.  The Ohio Supreme Court has explained that it includes "to prosecute negotiations, to carry on business, to have dealings... carrying on of prosecution of business negotiations which have been either wholly or partly brought to a conclusion."  Kentucky Oaks Mail Co. v. Mitchell's Formal Wear, Inc., 52 Ohio St.3d 73 (1990).

Essentially, the test is whether the defendant has "purposefully availed” itself of a forum state when he has “deliberately engaged in significant activities within [the] state or created continuing obligations between himself and residents of the forum state,”   Richer v. Fraza/Forklifts of Detroit, 828 N.E.2D 205, 168 Ohio App.3d. 634, 2005-Ohio-1945 (10th App. Dist – Franklin Cty), or has otherwise “reach[ed] out beyond one state and create[d] continuing relationships and obligations with citizens of another state.” Calphalon Corp. v. Rowlette, 228 F.3d 718, 722 (6th Cir. 2000)..

Courts are still wrestling with the sorts of websites and internet activity which can subject a business to jurisdiction and the possibility of a lawsuit in any given forum outside the state of the company’s formation. Courts remain divided about what the appropriate analytical framework should be and how the internet/web fits within the traditional “minimum contacts” paradigm of analysis. Although the United States Supreme Court has recognized the Internet as “a unique and wholly new medium of worldwide human communication,” Reno v. ACLU, 521 U.S. 844, 850 (1997), it has yet to provide any specific guidance on how the concept of jurisdiction should be applied to web-based businesses. In addition, other courts have shown a reluctance to endorse any new theories of jurisdiction applicable only to the internet. See, e.g., GTE Media Servs., Inc. v. BellSouth Corp., 199 F.3d 1343, 1350 (D.C. Cir. 2000) (“[w] e do not believe that the advent of advanced technology, say, as with the Internet, should vitiate long-held and inviolate principles of federal court jurisdiction.”).

Generally two main standards are used by courts to determine whether jurisdiction over a particular defendant is appropriate in cases involving the web.  Most courts seem to increasingly prefer the “sliding scale” test enunciated in Zippo Mfg. Co. v. Zippo Dot Com, Inc., 952 F.Supp.1119 (E.D. Pa. 1997). The major alternative is the “effects” test set forth in Calder v. Jones, 465 U.S. 783 (1984). Courts sometimes use both to reach a decision. See Bailey v. Turbine Design, Inc., 86 F. Supp.2d 790 (W.D. Tenn. 2000). The Sixth Circuit has adopted the sliding scale test. Neogen Corp. v. Neo Gen Screening, Inc. 282 F.3 883 (6th Cir. 2002).  In both cases, the less interactive the website, the less likely a court is to exercise jurisdiciton.

Sliding Scale. The sliding scale test for determining jurisdiction is largely based on the nature of the website involved.  As set forth in Zippo Mfg. Co. v. Zippo Dot Com, Inc., 952 F.Supp.1119 (E.D. Pa. 1997), jurisdiction depends on extent of internet use and depends upon “level of interactivity and commercial nature of the exchange of information that occurs on the Web site.”   The Court explained:

At one end of the spectrum are situations where a defendant clearly does business over the internet. If the defendant enters into contracts with residents of a foreign jurisdiction that involve the knowing and repeated transmission of computer files over the internet, then personal jurisdiction is proper. At the opposite end are situations where a defendant has simply posted information on an internet website which is accessible to users in foreign jurisdictions. A passive website that does little more than make information available to those who are interested in it is not grounds for the exercise of personal jurisdiction. The middle ground is occupied by interactive websites where a user can exchange information with the host computer. In these cases, the exercise of jurisdiction is determined by examining the level of interactivity and commercial nature of the exchange of information that occurs on the website.

Effects Test     The other major test for determining whether the court can exercise personal jurisdiction over a nonresident defendant is known as the “effects” test”. See Calder v. Jones, 465 U.S. 783 (1984). Under this analysis the question is whether the nonresident defendant has purposefully caused “negative effects” to happen in the forum state. It is especially popular in defamation, trademark infringement, and other intentional tort cases.

Recently,in Kauffman Racing Equipment, LLC v. Roberts, 2010-Ohio-2251,  the Ohio Supreme Court addressed the jurisdiction issue in the context of alleged defamatory statements made in various internet postings.  The Court held that it did indeed have personal jurisdiction over the alleged internet defamer, saying  "We decline to allow a nonresident defendant to take advantage of the conveniences that modern technology affords and simultaneously be shielded from the consequences of his intentionally tortious conduct."  The opinion contains an excellent discussion of the jurisdiction concept. 

The Court's Office of Public Information's summary is useful for those not wanting to read the relatively lengthy opinion.  At least one commentator - whose concise analysis of the case is very helpful - believes that the case expands the jurisdiction of Ohio courts when it comes to stuff posted on the internet.  See this analysis as well 

I will be speaking on this and other "Advanced Issues in Business Entity Selection" topics on August 16, 2010 at NBI's seminar entitled LLC or Inc.?  Entity Selection for the Small to Medium Sized Business.  For more information or to register and attend, click this link

Be Thankful for the Prevalence of Technology in Ohio Courts

It's always the little things you tend to take for granted that you really should be the most thankful for having.  Until recently, I had NO IDEA of how thankful I should be for the way Ohio courts have embraced and incorporated technology.  In the last few weeks, however, I have had substantial exposure to the way things work court technologywise in...  well let's just say, an adjacent State.  I felt like I'd travelled back in time ten years or more and could hardly believe how inefficient it all seemed.   

Among the modern technology I sorta thought EVERYBODY had was internet access to case docket sheets showing pleadings filed in particular cases.  In fact, I sometimes groused because my local trial court's Clerk of Courts website -- unlike those in Cleveland and other areas of the state -- would ONLY allow me to see the name of the pleading and the date filed and might be a few days behind to boot.  All federal courts (with a password) and many trial and appellate courts in Ohio also allow you to download from their Clerk of Court websites -  immediately and for free  (or at least at nominal cost) -- copies of the actual pleadings filed.  And, in some Ohio courts I can even electronically file pleadings right from my computer.    

Well, no, apparently that's not so normal in at least some other States.  In this particular State bordering Ohio, some of the trial courts don't even have a website at all and one heckuva lot have NO internet access to docket sheets.  Is this a big deal?  Well it is if you're used to being able to answer your own questions quickly about service and what's been happening in a case with which you're not familiar, but now need to jump in as a pinch hitter. 

Suddenly, I'm back to the time where I'd have to write a note to my secretary giving her the case number and party info, getting her to call the court and perhaps beg for information and/or documents BEFORE we sent them a search or copy fee, and if not successful, waiting hours, days, or weeks for information I need as a lawyer before I can decide what should be done next.  And of course, if it's a few days or weeks later that the information finally comes in, now I have to refresh my memory about what the issue in the case was that made me ask for the information in the first place.  Obviously, the additional time and effort now saved with implementation of modern technology is substantial.  And it's only when that sort of access isn't available instantly that you truly appreciate the impact of technology on your practice of law.

Ohio has benefited from a substantial emphasis on the importance of courts implementing technology.  When the Ohio Supreme Court  first began surveying courts in 1989 about whether any technology was available and being used, less than two thirds of the courts even bothered to respond to the survey.  In 1993, Chief Justice Thomas J. Moyer created a program of direct technical assistance to trial and appellate courts in Ohio to support various initiatives and implementation programs. 

As the bi-annual survey of technology use in Ohio courts continued, there has been a 100% participation response rate since 1996. Since 2002, all Ohio Clerks of Court have automated records and approximately 85% (and I would add from personal experence all major population centers) have websites of their own allowing some sort of access to case dockets.

For more detailed information on the progress and scope of the implmentation and integration of technology in Ohio courts, take a look at some of the bi-annual surveys:

There's also this interesting 2003 speech by the Chief Justice.

Technology has interjected itself slowly into the way I practice law and I haven't  always initially been happy about changes it brought (I was orginally very NOT excited about electronic case filing aka ECF when that first came out - don't know how I managed without it now).   But it seems to have worked out well in the end an I'm not going back. 

Now I realize this isn't like world peace or anything, but in my day to day work life it matters.  Personally, I have now sworn to never ever complain about my access to Ohio court records again.